Join The Team At Pragmatic Play

Pragmatic Play is a leading multi-product content provider to the iGaming industry, offering innovative, regulated and mobile-focused gaming products. We want you to be part of the team.


Sportsbook Business Analyst

Gibraltar Competitive Salary + Benefits Key Skills
Fluent in English Experience in Sportsbook

About the role

  • Full time position.
  • Location – Gibraltar (would consider remote)
  • Reporting directly into the VP of Sports, you will be working alongside our Sportsbook product development team to shape the Sportsbook product vision and strategy for the delivery of a sports betting vertical to Pragmatic’s existing product portfolio.

You will support a Senior Sportsbook Product Manager working hand in hand with a team of Product Managers and 3rd party product development teams to simplify partner and internal product requirements.

You will have experience in Sportsbook domain and will collaborate with various teams to influence decision making.


  • Developments relationships with internal and external product development teams on user story writing, acceptance criteria and user journeys
  • Provides written and detailed business requirements documents, which are fed into development teams for implementation
  • Defining and writing product requirement user stories via design thinking and agile business analysis principles
  • Supports all product development teams, elaborating requirements and ensures that all requirements are captured correctly
  • Works closely with product development teams during requirements review and implementation phases, ensuring complete and accurate implementation
  • A domain expert able to answer questions from development teams promptly and decisively
  • Supports user acceptance and signs off all stories
  • Understands individual developer needs, needs of delivery teams and future partners establishes rapport and a culture of high performance
  • Responsible for creation of release notes around all sprint cycles
  • Provide ideas for process improvements within the team
  • Contributes to an ongoing roadmap of product development at epic, story and task level to ensure consistent flow of work to product development teams
  • Assists with compilation of competitor matrices (B2B & B2C Sportsbook) which facilitates requirements capture which feeds into the product roadmap
  • Assists in the dissemination of information to key business stakeholders

We expect you to have the following skills and background:

  • Excellent verbal communication skills capable of making the agenda known with extreme clarity with an ability to ask insightful questions so the right kind of information is achieved from stakeholders.
  • Effective written communication with an ability to understand instances where the language has to be technical and where it needs to be in plain easy English. Ability to understand communication parameters such as the target readers and the message you are trying to convey.
  • Strong time management skills understanding priorities and then scheduling day to day tasks as required.
  • Ability to interpret and understand objectives quickly possessing an ability to convert this silhouette of ideas emanating from an outline of requirements into a solid understanding of what is really needed.
  • Stakeholder management and able to discuss issues face to face together with an ability to organise and run meetings.
  • Proven listening skills with an ability to absorb information, understand what is being said and the context behind it, such as the objective, the main motivation and the circumstances for which it is being said.
  • A prove decision-maker able to interpret business problems and find alternative approaches. You would be expected to take the last call in ensuring that a particular technical design conforms to the discussed business requirements or not.
  • Proficiency in basic office applications including Word, Excel, PowerPoint
  • A basic understanding of the main software development methodologies, including Agile & Waterfall
  • Extensive experience in all aspects of Sportsbook domain including Sportsbook products, services, pain points etc and good knowledge of the Sportsbook ecosystem
  • Excellent command of written and verbal English


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