Pragmatic Play is a B2B supplier of online gambling products. Although we have minimal contact with players – and cannot assist with specific account or gameplay-related queries – responsible gaming forms the foundation of our business.
We want all our products to be enjoyed responsibly. Not only do we focus on delivering games that are both fair and fun to play, but Pragmatic Play is also committed to complying with industry best practices for responsible gaming and player protection.
Pragmatic Play games are reviewed by independent bodies and regulators to ensure their fairness and randomness. The random number generators (RNGs) we use in slots and similar products to produce random outcomes are tested and certified by Gaming Laboratories International, Quinel, and Gaming Associates. This is a requirement in all markets where we supply our games.
Pragmatic Play is licensed and regulated by several industry governing bodies, and games are only released upon receiving their seal of approval. We also follow strict protocols to comply with responsible gambling laws in all jurisdictions where our games are provided.
All Pragmatic Play games include player protection features as part of our licence conditions. Our games also undergo periodic internal testing for quality assurance and are verified by independent third parties.
Furthermore, we fully support the GambleAware programme as part of our commitment to social responsibility. Our procedures are regularly reviewed to ensure that our technology and systems meet the required standards of the industry, our clients, and regulated jurisdictions.
Please always gamble responsibly. If you require help or would like more information or support, please contact your local safer gambling organisation or charity.
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